Welcome to Propertier! We value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you access and use our website ([propertier.com.pk], [propertier.pk], [properteir.com]) and mobile application (collectively referred to as “Services”). By using our Services, you agree to the terms outlined in this Privacy Policy.

2.1. Personal Information

• Account Creation: When you create an account on our website or app, we collect your personal details, such as your name, email address, phone number, and password.
• Property Listings: If you list a property, we collect information about the property, including its address, description, images, and pricing details.
• Service Requests: When you request a service, we gather information related to the service, including the type of service required, location, and any specific details you provide.
• Communication: When you contact us for support or inquiries, we collect information related to your communications with us.

2.2. Usage Data

• Activity Data: We collect information about your interactions with our Services, such as IP address, browser type, device information, pages visited, and time spent on our site or app.
• Technical Data: Information about your device and network, including operating system, mobile carrier, and browser settings.

2.3. Cookies and Tracking Technologies

• Cookies: We use cookies to remember your preferences, track usage patterns, and improve your experience. Cookies are small data files stored on your device.
• Tracking Technologies: We may use web beacons, pixels, and similar technologies to collect information about your interactions with our Services.

3.1. Service Provision

• Account Management: To create, maintain, and manage your account and profile.
• Property Listings: To facilitate property listings, including displaying your properties to potential buyers or renters.
• Service Requests: To connect you with independent dealers and service providers based on your requests.
• Communication: To respond to your inquiries, provide customer support, and send important updates about our Services.

3.2. Service Improvement

• Analytics: To analyze usage patterns, monitor performance, and enhance the functionality and usability of our website and app.
• Personalization: To customize your experience and provide relevant content based on your preferences and behavior.

3.3. Marketing and Promotions

• Marketing Communications: With your consent, we may send you promotional emails, newsletters, and offers related to our Services. You can opt-out at any time by following the unsubscribe instructions provided in these communications.

3.4. Legal Compliance

• Legal Obligations: To comply with applicable laws, regulations, and legal processes.
• Enforcement: To enforce our terms of service, prevent fraud, and protect our rights, property, and safety.

4.1. Third-Party Service Providers

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, app, and services, such as payment processors and hosting providers. These third parties are bound by confidentiality agreements and are only permitted to use your information as necessary to perform their functions.

4.2. Independent Dealers and Service Providers

• Property Listings: We may share your property information with independent dealers or agents who can assist in selling or renting your property.
• Service Requests: We may share your service request details with relevant service providers to fulfill your request.

4.3. Legal and Regulatory Disclosures

• Compliance: We may disclose your information to comply with legal requirements, respond to legal processes, or protect our rights and interests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We implement a range of security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encryption, access controls, and secure server technologies. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6.1. Access and Correction

• Access: You have the right to access the personal information we hold about you and request a copy of it.
• Correction: You can request corrections to any inaccurate or incomplete information.

6.2. Deletion

• Request Deletion: You may request the deletion of your personal information, subject to certain conditions and legal obligations.

6.3. Opt-Out

• Marketing: You can opt-out of receiving marketing communications by following the instructions in the emails or contacting us directly.
• Cookies: You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Services.

7.1. Types of Cookies

• Essential Cookies: Necessary for the basic functioning of our Services.
• Performance Cookies: Collect information about how users interact with our Services to improve performance.
• Functionality Cookies: Remember your preferences and settings to enhance your experience.
• Targeting Cookies: Track your browsing habits to provide personalized content and advertisements.

7.2. Managing Cookies

• Browser Settings: You can manage your cookie preferences through your browser settings. Refer to your browser’s help section for instructions on how to disable cookies.

If you are accessing our Services from outside [Your Country], your information may be transferred to and processed in [Your Country] and other jurisdictions. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: support@propertier.com.pk

By using our website and app, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.